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Healthcare Quality and Safety 2017 Invitation
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On behalf of Harvard Medical School and Brigham and Woman’s Hospital, we invite you and your colleagues to attend our upcoming continuing education event! Healthcare Quality and Safety 2017 on October 16 and 17 in Boston, Massachusetts. The Conference for Professionals Who Plan, Manage or Support Quality and Safety Initiatives Educational grant sponsors and exhibitors are welcome! Please visit our website for details:

10/6/2017 to 10/7/2017
When: October 6th - 7th, 2017
8:00 AM
Where: Sheraton Boston Hotel
39 Dalton St
Boston, Massachusetts  02199
United States
Contact: Harvard Medical School and Brigham and Woman’s Hospital

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Healthcare Quality and Safety 2017

The Conference for Professionals Who Plan, Manage or Support Quality and Safety Initiatives

Within ambulatory, inpatient, and perioperative settings, there is mounting pressure to improve quality, safety, and efficiency. The key question, however, is how? Attendees will leave this internationally attended two-day conference with evidence-based quality and safety strategies to enable them to effectively execute these approaches for sustainable daily practice.

Customize Your Learning Experience with Results-Driven Education

360-degree education is unique to this conference, delivering diverse perspectives from multidisciplinary quality and safety experts, including physicians, nurses, pharmacists, as well as legal, compliance, and risk management thought-leaders. Presentations provide practical “how-to” advice, sustainable strategies, and best practices in the areas of:

Healthcare Quality 

  • Creative strategies, tools, and tips for engaging patients, families, and providers
  • Competency reinforcement for CPPS, CPHQ and Risk Management
  • Lessons learned from specialty care disease management redesign
  • Addressing barriers to a culture of collaboration 

Patient Safety

  • Utilizing Ambulatory Safety Nets in order to prevent missed and delayed diagnoses        
  • Innovative transparency efforts to promote disclosure and a culture of safety
  • Encouraging non-punitive error reporting to promote the highest quality care
  • Improving management of patient violence and staff safety

Medication Safety

  • Collaborative Drug Therapy Management (CDTM) to reduce medical errors
  • Meds to Beds – an innovative approach to improving medication adherence at discharge
  • Responding to the Opioid Crisis with advances in pain management
  • Improving care transitions with medication reconciliation 

Care Delivery and Redesign

  • Standardizing care to improve outcomes with sustainable clinical pathways
  • Using a culture of service framework to foster a caring environment for patients and families
  • Improving outcomes with development of patient-centered medical homes
  • Developing and implementing innovative care delivery methods
  • Increasing value with population health

Process Improvement and Change Management

  • Incorporating Lean management strategies into everyday work
  • Utilizing process maps to identify failure points and remove waste
  • Increasing the value of process improvement projects
  • How to make high performance the norm

Cost Containment, Analytics and Decision Support

  • Best practices to reduce cardiac readmissions and lower costs
  • High-risk care management across the continuum
  • Leveraging an electronic health record to develop and structure meaningful decision support
  • Optimizing hospital asset management


  • Aligning senior leadership, management, and frontline caregivers to deliver safe and effective care
  • Strategies to engage leadership in using process improvement and change management methodologies
  • Successful quality and safety committee structures
  • Developing a supportive model of shared accountability with Just Culture

Risk Management and Compliance

  • Ensuring management of medication safety during care transitions   
  • Encouraging active participation in risk mitigation and compliance programs
  • How to provide peer support to mitigate the emotional toll of medical errors
  • Facilitating difficult disclosure conversations

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